Lightstream Knowledge Base
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Using Lightstream Studio with Facebook
What is the delay/latency when streaming to Facebook?
At the moment, Facebook Live adds around 15 seconds to every broadcast on the platform regardless of streaming software. If you notice a delay longer than 15 seconds, please reach out to one of our agents using the in-app chat at the bottom right of the editor.
How do I broadcast to my Facebook Page or Group?
To broadcast to your Facebook page or group, click the gear icon at the top right of the Lightstream editor. Once you've done this, scroll down to your Facebook account and you'll see a "Go live on" section that will let you select the page or group you'd like to go live to. !(https://storage.crisp.chat/users/helpdesk/website/b2220ba7ab285800/0e75ab9f-0a10-4335-b8d6-1a4c58_1g4qrs
How do I install Lightstream to my Facebook Group
Before broadcasting to your Facebook Group you'll need to ensure Lightstream is installed as an app on the desired group. Visit the group you'll be streaming to Click "More" below your group's cover photo Edit Group Settings Under the "Apps" section click "Add Apps" Locate "Lightstream" and click to add it to your group !(https://storage.crisp.chat/users/hel
Can I use Facebook/YouTube's scheduled events or streams with Lightstream?
To utilize Facebook or YouTube's scheduled events/broadcasts options you'll want to utilize our custom RTMP Destination feature. For more information on getting this set up for your desired platform visit the links below: Facebook [YouTube](https://help.golig
Can I view my Facebook comments and reactions while live?
You can view Facebook comments and reactions while live by expanding our Stream Chat option in the right hand broadcast bar.
The page or group I'd like to stream to is not appearing.
If you're unable to see the group or page you'd like to go live to, please ensure that you're an Admin of that page or group and double check the permissions you've granted to Lightstream in your Facebook Settings. After you've done this, please log out of Lightstream by clicking the Lightstream logo in the top left and then lo