Are you receiving an error when you add your webcam as a layer? It’s possible that your browser or network is not configured to utilize Lightstream.
To troubleshoot this issue, we recommend:
Trying a different browser. Chrome has shown the best results for our users!
Restart your Modem/Router
Restart your computer
Ensure that your webcam is not being used on any other program
Configure port forwarding on your router
If the issue persists, please run a test here and send the report to one of our agents in our in-app chat!
Updated on: 24 / 09 / 2020