Advice and answers from the Lightstream Team

If you're on Windows and can't find your Elgato on the asset list, please make sure you have the latest 64 bit drivers installed from https://www.elgato.com/en/game-capture-hd-support.

Unfortunately at the moment, we don't support capture for Elgato products on Mac as they don't have the 64 bit drivers needed for capture.

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